Global From Day One: Two Can Win in the Market for Online Technical Support

FixYa: Problems and Solutions for the Apple iPod Nano 3rd Generation

Both FixYa and SupportSpace have demonstrated that there is significant consumer demand for online technical support services by taking very different approaches. While FixYa provides free access to a large repository of valuable troubleshooting insights, in addition to expert services, SupportSpace connects consumers with certified experts that resolve technical problems on web-connected devices. Continue Reading

Wrapping the Israeli internet scene in 2007

Vc investments in israel 2007

One of my favorite blogs in Hebrew, thecoils, has posted a comprehensive overview of the venture capital and M&A activity of Israeli companies and funds in 2007, as well as some predictions for 2008. For those who can’t read Hebrew,… Continue Reading

25 Israeli firms opened offices in the Valley in the last 18 months

“Israelis’ time arrives – tech making trek from the dessert to the valley” – that is the title of Adrienne Sanders’ excellent article published in San Francisco Business Times this morning. Adrienne lined up a comprehensive outlook on the Israeli… Continue Reading