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June 4, 2026 Weekly insights on Israeli tech, venture capital, and AI
Customer Development

Steve Blank’s Customer Development on One Diagram

This was just too good not to share. In a nutshell, start by talking to customers. Come up with a minimum viable product and test product market fit. Avoid building junk that users aren’t asking for. Did you find something that is repeatable and scalable in your tests? now it’s time to find a business model that captures the value for the product or service you are providing to customers. Use the business model canvas to test different business models and test what works. Found a way to make money? time to test again and find your archetype customer.

Once you have a type of customer you are trying to service, pull them in (acquire them), keep them (retention) and SELL, sell, sell  your product and measure everything based on data. It’s also time to test the price point. If you couldn’t prove your hypothesis (customers don’t buy, don’t come back, or business model doesn’t work), it’s time to PIVOT (there’s many kinds of pivot you can do). If you get all of this from the diagram below, you don’t have to read the “Four Steps to the Epiphany” (the ‘bible’ of customer development).

Originally posted here.

 

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Co Founder and Managing Partner at Remagine Ventures
Eze Vidra is the founder of VC Cafe and the co-founder and managing partner of Remagine Ventures, a pre-seed fund investing in ambitious founders at the intersection of AI, technology, entertainment, gaming, and commerce with a spotlight on Israel.

He is a former General Partner at Google Ventures (GV) in Europe, former head of Google for Entrepreneurs in Europe, and founding head of Campus London, Google's first startup hub. Eze writes on Israeli tech, venture capital, artificial intelligence, and founder strategy.

He is also the founder of Techbikers, a nonprofit that brings together the startup ecosystem on cycling challenges in support of Room to Read.
Eze Vidra
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About the Author

Eze Vidra

Eze Vidra is the founder of VC Cafe and Managing Partner at Remagine Ventures. He has written about Israeli tech, venture capital, AI, and startup building since 2005.

  • Founder of VC Cafe
  • Managing Partner at Remagine Ventures
  • Two decades covering Israeli tech and global venture trends
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