You’ve probably heard CEOs talking about how AI is reshaping the workforce—sometimes in ways that sound straight out of a sci-fi script. Goldman Sachs’ CEO recently suggested that AI could take over writing IPO prospectuses. At Meta, executives have hinted…
Last night, I had the privilege of listening to Reid Hoffman, one of the most influential figures in technology and entrepreneurship, deliver a fascinating lecture about his upcoming book, SuperAgency (due to launch in January 2025). Held in a beautiful…
Remember when AI was just about chatbots and image generation? Those days are behind us. We’re entering the era of agentic AI – where AI systems don’t just respond, they take initiative. And for the services industry, this is a…
Remember when talking to machines felt like science fiction? Those of you old enough to remember the ‘Google Duplex’ demo (which turned out to be fake) might recall the feeling of astonishment that tech can sound that natural. Well, that…
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